Delete account

You can delete your Hotaru account and all associated data at any time – directly in the app or by email.

Delete in the app

Open Hotaru and sign in.
Open the Profile tab.
Select Account & security.
Tap Delete account.
Type DELETE to confirm and select Delete permanently.

Deletion starts immediately and cannot be undone. You are signed out afterwards.

Request by email

If you can no longer use the app, email support@hotarucoach.com from your account's email address with the subject "Delete account". Requests are normally answered within three business days.

Data that is deleted

Account: login credentials and email address.
Profile: profile data, profile image, goals, settings and notification settings.
Nutrition: food diary, custom foods and meal templates.
Training: workout plans, sessions, exercises, sets, exercise notes and weekly progress.
Body and health: weight history, biometrics, readiness scores, blood glucose, blood work, weekly reports and circadian plans.
Supplements: stacks and intake logs.
AI coach: chats, suggestions, preferences and AI usage records.
Progress: achievements, streaks and unlocked extras.
Subscription status as stored in Hotaru.
On the device: all locally cached app data.

Good to know

Deleting the account does not cancel a running subscription. Cancel it separately in the subscription settings of your App Store or Google Play account.
Data you shared with Apple Health or Google Health Connect stays there and is managed in those apps.
Error data and technical logs are retained only as needed for diagnostics, security and legal obligations. Technical backups may remain for a limited period under the infrastructure provider's backup schedule.