Support

Support for accounts, subscriptions, privacy, training, nutrition and health data.

Contact

Do not send passwords, complete health records or payment information by email. Include the app version, operating system and a short description to help diagnose an issue.

Delete the account

Open Profile, select Account & security, tap Delete account and confirm. This deletes the account and associated app data. An active Apple subscription must be cancelled separately in Settings, Apple Account, Subscriptions. Details: Delete account.

Restore purchases

Open Profile and select Restore purchases under Subscription. Use the same Apple Account that completed the purchase.

Health data

Manage permissions in iOS Settings under Privacy and Security, Health. Other app features remain available without health permission.

Response time

Requests are normally answered within three business days.